To the editor:
It’s scarcely been 48 hours since we completely closed both locations of Heroes Sports Bar and Grille, after having closed The Royal Scam several days prior to that. I have lost count of the number of people who have reached out to me to lend their support in that time — it’s overwhelming and it makes me feel richer than you could imagine.
Everything happened so fast. We had to make tough choices with serious consequences in what seemed like just a moment’s notice. The whole situation has been like a blur. When we opened the first Heroes back in 1998 I would have never imagined a time when we would be laying 85 people off from work. The entire team back then was about a dozen people!
I have to admit that I probably could have done a better job of this unpleasant task in some ways, but I guess I never want to get very good at something like that. Several of our managers had to be the bearer of bad news to our hourly employees, which was also a first for them. I am proud to say that our leaders carried themselves with honor all the way through this difficult process.
In these uncertain days we’re forced to think about our own safety and the safety of our friends and family. We’re also required to think proactively about reviving our business. I keep telling myself (and others) that we have to find something positive every day to focus on. It could be as simple as working in those flower beds, calling your mom or tuning in to some of our amazing artists as they broadcast live shows. Find something, ANYTHING that reminds you of the good times and inspires you to believe they’ll return someday soon.
Today’s ray of hope came in the form of a letter we had received from Jennifer Tschudy, a seventh grade teacher in Grand Bay. She had assigned her class a writing project in which her students had to argue the merits of their favorite restaurant. As luck would have it, Heroes USA was the topic.
I will let the letter speak for itself, but the important thing was how that letter made me feel. The real credit here goes to the management and staff of that store, of course, but the weight of these words felt enormous to me in that moment.
How lucky am I to be even a small part of this! How grateful I feel for the way this town has embraced us for all these years. Ultimately, I just long for the privilege of serving you all again. It’s what we do. It’s who I am.
In the meantime, take care of yourselves and one another. Breathe. Make the most of this time. Find something positive every day or better yet, BE that something positive for someone else. Finally, just know that you have some great days ahead of you that we’d like to share, and as my brother Rick often says, “L’Chaim, Ya’ll!”
Heroes Sports Bar and Grille
The Royal Scam
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